People talk about customer-service A LOT, but who really embraces the spirit of it when the going gets tough? If you are someone who enjoys solving customer’s server and application issues and not just talking about them, we, BroadPoint, would like to talk to you about joining our exceptional commercial client-service team. You will be working with our Microsoft Dynamics ERP consultants and supporting our clients in getting the most out of the solutions they’ve acquired. If this sounds like you, we’d like to talk with you about our System Administrator/IT Specialist role.
Who We Are
BroadPoint delivers comprehensive business application solutions to our clients in the commercial and federal sectors. From 2001, our team of passionate, seasoned consultants has been focused on one thing: helping our clients focus on their mission by designing and implementing great technology solutions.Our history is marked by a couple of notable milestones:
Over time, we’ve grown from just 13 employees to 100+ experienced staff. Our staff of CPAs, MBAs, PMI-certified project managers, technology experts and service professionals work on teams formed to match each client's unique challenges. Our clients are located across United States including Washington, DC, Maryland, Virginia, New York, New Jersey, Chicago, California and many other states. Our company's tagline is “Bright Ideas for Better Performance” which signifies a culture that values fresh ideas and creative solutions to help our clients succeed.
You will be working independently on a vast spectrum of mostly client server issues and helping to answer customer queries about their ERP application. This is the perfect role for a technical support person who wants to learn about Microsoft Dynamics products and advance their career with a Microsoft Gold Partner.
On a daily basis, you will be responsible for:
You are the candidate for this job, if you have:
To qualify for this position, your background must include:
What Else You Should Know?
We are located in the heart of downtown Bethesda in a luxury office building with a ton of amenities. Plus, the Bethesda Metro is right outside our front door making it convenient for you to jet in and out of our offices to lunch at one of the dozens of eateries within minutes of our door.
We work in open, collaborative spaces and value:
We offer a competitive salary, healthcare and other welfare benefits, 401(k) participation and are an equal opportunity employer. We look forward to hearing from you!